Please use the following form to contact us.

If you are contacting Support, please include the following information in your message:

  • Product Version (AceErase v2.0, v1.51, or v1.50 Pro or Trial)
  • Operating System (Windows 10, 8.1, 8, 7, Vista, XP Pro, XP Home, 2000, Server 2003, or other)
  • Internet Explorer Version (Or please specify if you use a different web browser)

You may also find your answer on our Frequently Asked Questions (FAQ) page

Normal response time is within one to two days, or less. If you do not receive a response after 2 days please check your spam folder to make sure our email was not filtered out by your spam software. Thank you.

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